I'd like to pay over the phone...
That's fine! Place your order and choose the 'pay by phone' option. Please call us at your convenience so that we can take your payment details - our phone number is 01392 873243 and we are usually available between 10am and 4pm weekdays. We destroy any confidential information we take down.
How will you wrap my order?
Your order will arrive with you in a protective plastic envelope, and your fabric will be wrapped in brown paper and string.
Do you offer gift wrapping?
Yes we do! When you check out, just click on the 'giftwrap' link. Your gift will arrive wrapped in blue tissue paper and string, and will also include a complementary Saints & Pinners gift card for you to add a message - just let us know what you'd like to say in the 'special requirements' box when you check out.
How wide are your fabrics?
Our craft weight fabrics are about 114/115cm wide and our decor weight and voile fabrics are about 145/146cm wide.
What is a 'fat quarter'?
A fat quarter of fabric is a quarter of a metre, measuring approximately 55cm x 50cm. A fat quarter is made by cutting a metre of fabric from the bolt, and then cutting it into quarter 'squares'.
What is a 'long quarter'?
A long quarter of fabric is a quarter metre, measuring about 114cm x 25cm. A long quarter is made by cutting 25cm of fabric from the bolt, which is normally about 114cm long. Please let us know when you place your order if you would like your fabric as a long quarter.
I'd like more than one quarter metre of fabric. Can I have it in one piece?
We always supply multiples of quarter metres uncut.
How long will it take for my order to arrive?
Please see 'delivery information' on the Terms & Conditions page.
How can I be sure that the fabric looks the same as it does online?
We always strive to make sure that photos show colours accurately, and you can order samples from us free of charge. Please just send us an email.
How do I find out the pattern repeat of a particular fabric?
If you would like to know the exact pattern repeat of a particular fabric, please get in touch and we'd be happy to help.
Can I order samples?
We'd be happy to send you samples for free - please get in touch.
What are your postage and packaging (p&p) charges?
We currently charge a £2.50 flat rate to all UK addresses.
Postage to Europe or International destinations is charged at: Europe: £3.00 for the first item, an additional 25p for each further item.
Rest of the world air mail: £4.00 for the first item, an additional 50p for each further item.
These European and International postage charges only apply to fabric purchases of less than 5 metres, and patterns purchases. Please call us if you would like another item delivered to a European or International destination.
BFPO postage: Please supply your service number, rank and name, along with your usual BFPO details and select UK Postage.
What can I use your fabrics for?
Our craft and quilting weight fabrics are ideal for quilting and other crafts, and can also be used for some items of clothing. For inspiration, take a look at our Make This pages. Our cotton voiles are lighter, with more drape than the quilting weight. However, you can quilt with these - they just make a lighter-weight quilt. These fabrics really come into their own though when used for items of summer clothing or underwear - they feel beautiful next to the skin.